(4.5 / 5)2089+ Ratings

Gemvara Reviews

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Overall Rating

4.5
6 Reviews
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About Gemvara

Gemvara is a Boston-based company that specializes in handcrafted, custom-made jewelry. The company offers a wide range of jewelry for various occasions, including weddings, engagements, and gifts. Every piece is unique to the wearer, adding a personal touch to each item. Customers can customize all of the company's pieces, creating a unique meaning for each bearer and wearer. The company offers both lab-grown and mined gemstones. They also provide financing options with Affirm and free shipping on all orders. The company has a 45-day return policy. However, it appears that the consumer-facing Gemvara site has shut down. Despite this, the company continues to explore business-to-business-to-consumer opportunities in custom jewelry with their software. The company was founded in 2006 by two Babson College undergrads, Matt Lauzon and Jason Reuben. It started as a business-to-business model that provided retailers with custom design stations for shoppers to create their own pieces. In 2010, it became a direct-to-consumer site and attracted private equity interest, raising over $50 million in funding. By 2012, it had more than 60 employees and was considered one of Massachusetts’ fastest-growing companies. The company was purchased by Richline Group, a division of Berkshire Hathaway, in 2016.

Gemvara Coupon & Discount Codes

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Gemvara Customer Reviews (6)

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Katy Winstead
Katy Winstead
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Feb 12, 2023
Tommy Romero
Tommy Romero
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Feb 12, 2023
Walter Baer
Walter Baer
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Feb 12, 2023
Harriet Whittaker
Harriet Whittaker
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Feb 10, 2023
Dzsenifer Makai
Dzsenifer Makai
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Feb 10, 2023
Lilly Coleman
Lilly Coleman
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Feb 9, 2023

Gemvara Customer’s Q&A

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Gemvara FAQs

FAQ

How can I customize a piece on Gemvara?

To customize a piece on Gemvara, start by browsing the categories on the homepage. The Customization Module allows for infinite changes to the designs, which are automatically updated so the piece can be viewed with different stones. If there's a family stone to be reset, Gemvara provides a risk-free shipping kit. Once the jewelry is received, it's analyzed and a custom link is sent containing settings that match the size and shape of the stone. From there, customization can continue to the heart's content. Each piece is handcrafted to order in Boston, ensuring a unique meaning for each bearer and wearer. All items are thoroughly vetted before leaving the headquarters. The consultants are accredited by the Gemological Institute of America, providing reassurance when choosing a set and planning proposals. Gemvara offers various lab-grown and mined stones to add a sparkle to the piece. Financing options are available with Affirm and free shipping is offered on all orders. There's also a 45-day return policy.

FAQ

About gemvara.com Prices and Cost?

Gemvara is a jewelry retailer that offers custom-made and personalized jewelry. The company handcrafts all jewelry, resulting in unique pieces for each customer. They offer jewelry for weddings, engagements, gifts, and more. They also offer both lab-grown and mined gemstones.

The prices of Gemvara's products are considered reasonable compared to traditional jewelers. However, they also offer payment plans and Gemvara coupons to help bring the cost down even further. For example, a ring with 14K gold, 2 aquamarine stones, and 1 peridot was found to be about $435 after discount. After adding HST and duties & fees, the total came to about $500. This price included free engraving, free shipping, and a 1-year warranty.

Gemvara also offers free shipping on all orders and a 45-day return policy. All pieces are hand-crafted by a big metals and materials manufacturer, the Richline Group. Despite the high quality of the jewelry, the prices can be quite high, which might make it difficult for some customers to determine if Gemvara is worth it for their specific needs. However, if customers are looking for unique and high-quality jewelry, then Gemvara may be a good option for them.

Please note that the prices can vary depending on the customization and the type of jewelry piece. It's always a good idea to check the latest prices on the Gemvara website.

FAQ

What are the most popular gemstones on Gemvara?

Gemvara offers a wide variety of gemstones for their custom-made jewelry. Some of the popular gemstones include amethyst, aquamarine, black diamond, blue sapphire, blue topaz, citrine, white diamond, emerald, green tourmaline, pearl, peridot, pink sapphire, pink tourmaline, red garnet, rhodolite garnet, ruby, rose quartz, smoky quartz, tanzanite, and yellow sapphire. These gemstones can be featured in each ring design, providing a unique meaning for each bearer and wearer. The Heart Cut Rose Quartz and Princess Cut Rhodolite Garnet are among the highly rated products. However, it's important to note that the popularity of gemstones can vary based on personal preference and current fashion trends.

FAQ

How long does it take to receive a custom-made piece from Gemvara?

Gemvara's custom-made jewelry usually takes up to 7 business days to arrive after the company is done with customization. However, in most cases, orders arrive within 3 days. Gemvara offers free next or second-day air shipping across the United States and Canada. The estimated delivery time is always listed on the product page and is also included in the confirmation email. Please note that these timelines are subject to change and it's always best to check the latest information on the Gemvara website.

FAQ

About gemvara.com Popular Products and Services?

Gemvara is a legitimate company that offers custom made and personalized jewelry. The company has been in business since 2006 and has an A+ rating with the Better Business Bureau. Gemvara handcrafts all jewelry, resulting in unique pieces for each customer. The jewelry is suitable for various occasions such as weddings, engagements, and gifts. Gemvara offers both lab-grown and mined gemstones. Financing options are available with Affirm. The company provides free shipping on all orders and has a 45-day return policy. One of the popular products is the Heart Cut Rose Quartz ring, which features a rose quartz stone set in the brand's Serena Ring. The band is made of rose gold and palladium and features accent stones, including a bright pink sapphire and moissanite.

FAQ

How can I contact Gemvara customer service?

Gemvara customer service can be reached via email at careteam@gemvara.com available 24 hours a day, 7 days a week. Alternatively, they can be contacted by phone at 800-436-8803 from Monday to Friday, 9 am ET to 5 pm ET. For those who prefer to visit in person, Gemvara's address is 121 High St Ste 400, Boston, MA, 02110. Please note that it's always a good idea to check the official Gemvara website or contact them directly for the most accurate and up-to-date information.

FAQ

Can I use other payment methods on Gemvara?

Gemvara used to offer flexible monthly payments through Affirm. However, it appears that Gemvara has ceased operations. Therefore, it's no longer possible to make purchases or use any payment methods on Gemvara. For similar jewelry options, consider exploring other online retailers. Many of them also offer flexible payment options.

FAQ

gemvara.com Return Policy?

Gemvara offers free shipping for all orders. Estimated arrival dates are available on each product page and will vary. FedEx fulfills orders and will send customers tracking info about two days before the delivery date. In some cases, jewelers may need more time and will notify you of any date changes.

As for the return policy, Gemvara has a 45-day return policy for all jewelry in original condition. Sample sale items and resized jewelry are not eligible for return. Customers are responsible for shipping costs. To initiate a return, contact the customer service team. Jewelry must be returned in its original condition and with the tag attached.

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